A withdrawal that lands

Maybahis Casino account verification and KYC checks

Licensed casinos must know who they pay, so we confirm your identity — usually inside 13 hours once your papers arrive.

Start verification now

Licensed operator since 2005 under MGA/B2C/107/2005, independently audited by QUINEL and GLI

Before you upload

Which checks apply to your account?

Six lines settle who runs the check, how long it takes and where to ask.

Who checks

Maybahis Casino Ltd.

Under which license

Malta Gaming Authority, MGA/B2C/107/2005

How long

13 hours

Mandatory at the latest

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age checked

18+

Passing the check

Send clean copies the first time

We ask for the same three papers every licensed operator does, and we read them promptly.

Flat, dark, in frame

Photograph your proof of identity on a dark, flat surface with every edge in frame; glare and cropped corners are what send most copies back for a retake.

Send the whole page

Add proof of address dated within the last three months, whole page, with your full name and street address readable — a phone bill works as well as a bank letter.

When your card is in your name

Show that the payment method belongs to you: a card screenshot with the middle digits covered, or a wallet profile page carrying your own name.

While your file sits with us

Leave the rest to the team, who work around the clock in AEST and answer queries by chat in about 3 minutes; expect an outcome inside 13 hours.

No surprises later

Match each paper to what it must show

Nothing exotic is wanted here — only the same three items every licensed operator collects.

Proof of identity

ConfirmsYour name, face and date of birth

Must showAll four corners, photo sharp, no glare

Proof of address

ConfirmsWhere you actually live

Must showFull name, street address, dated recently

Payment method confirmation

ConfirmsThe money is yours to move

Must showYour name on the card or wallet

Four moments

Map the moments that bring the check

Read this if a document request has landed on your screen and you want to know why now.

The 18+ rule cleared

Confirm your date of birth here and the first part of your check is done, because the 18+ rule has to be proven before any money moves.

Payment outside your pattern

A payment out of your usual pattern triggers a look at the account, and our team may ask for the papers behind the money before it clears.

When you want a higher limit

Raising a deposit limit means we look again at what you can afford, so expect a request for income or savings papers alongside the limit change.

Send your papers before payday

Your first cashout opens the full check, and we need proof of identity, proof of address and payment method confirmation on file before anything is paid.

Show us where the money came from

Licensed casinos under the Malta Gaming Authority, licence MGA/B2C/107/2005, must ask players where their money comes from. Treat it as routine paperwork. Nobody is accusing you of anything: the check sits in the same file as the rest of your documents and closes once the trail is clear.

Send copies of whichever of these match how you fund your play.

Salary slips or a current employment letter
Recent bank statements in your name
Tax assessment or income notice
Sale papers for a property or vehicle
Inheritance or pension award letter

Your upload looked fine to you, not to us

The edges got cut off. A corner, a signature or the photo number falls outside the frame, so the reviewer cannot confirm the whole document at a glance. Reshoot the whole page with all four edges in frame Retake on a flat, dark surface in even light

Align your account to the paper. The name or address on the paper reads differently from what sits on your casino account, and a reviewer cannot tie the two together. Match the spelling on your account to the document Send a short note if your name changed recently

Expired before you sent it, renewed after. An identity document with an expiry date behind it is refused, because a current photo and validity date are what a licensed check needs. Bring a newer identity document into the light Photograph the dated side, not just the portrait

While you wait

Answers before your cashout

Plain answers, the same ones our team gives on chat every day in Australia.

How long does Maybahis Casino take to check my documents?+

Once your files are in and readable, the review wraps up in about 13 hours. Upload them in one go and you avoid a second pass. Chat can confirm where your files sit in the queue.

Why is the casino asking about where my money came from?+

Source of funds checks are a routine licensing requirement aimed at money laundering, not a suspicion about you. Maybahis Casino holds its licence with the Malta Gaming Authority, so it has to ask. Send a payslip or bank statement and the review moves on.

Do I need to submit the same files another time?+

Only if something has changed or a copy has expired, such as a new address or a replaced card. Files already accepted stay on record, so a repeat request is rare. When one comes, it names exactly what to send.

Is it safe to send my ID through this site?+

Every file travels over 256-bit TLS encryption, and only the verification team sees it. Access is limited to the checks the licence demands. Write to [email protected] if you want to know what is held about you.

When does Maybahis Casino actually need my documents?+

At the latest before your first withdrawal, so the check sits between you and the money. The casino may ask sooner, at registration or at the first deposit. Sending early means a cashout never waits on paperwork.

Can I photograph my documents with my phone instead of scanning?+

Yes, a phone photo is fine as long as the whole document sits inside the frame and nothing is shadowed. Lay it flat on a dark surface and hold the phone steady. Skip the flash, since glare can hide the print.